Your transaction is safe and secure. All online credit card transactions on Hear Your Horoscope.com are handled with industry-standard SSL encryption. SSL encryption is one of the most widely used secure server software types and it is the same technology used by all major Internet stores.

Each order placed on Hear Your Horoscope.com is delivered to a unique URL (Web location) that is sent only to the email address you provide. We do not disclose this URL or your profile information to other parties.

Hear Your Horoscope.com accepts Visa, MasterCard, Discover and American Express credit and debit cards, as well as online payment through PayPal.

You will receive automatic follow-up emails for each order you have placed. This is an automated system, activated each time you request a free or paid product. Additional follow-up emails will include a link to listen or download your product.

Please ensure that your birth month/day/year is correct. Please double-check to see that your e-mail address is correct. Please be sure to listen to samples of our products you intend to order before making the purchase. Please DO NOT place duplicate orders online. Because each product is specific to your date of birth, All sales are final.

If you are having trouble receiving an order or are experiencing any ordering difficulty, please contact Customer Service at your earliest convenience at CONTACT US .

Most e-mails are not received because you entered an incorrect e-mail address or they are being blocked by your e-mail spam filter or firewall. This is true because many Internet Service Providers (ISP’s) allow their customers to place varying degrees of blocking on their incoming mail. Review your spam and firewall status and “Allow” e-mail from @hearyourhoroscope.com or add order@hearyourhoroscope.com and customerservice@hearyourhoroscope.com to your “white” or “approved sender” list and your address book. If you are still having problems and you are receiving e-mails from other companies, CONTACT US .

The other 1% of the time, we see the following reasons for non-delivery: - customer's ISP fails to deliver mail on time, or at all - customer's mailbox is or over quota and no longer accepts mail - customer's email software has filters or blocks for unknown emails and routes the report to a "spam" folder .

Orders for CD on the “All About You“ and “The Moon and You for Women” products are processed within 48 hours and sent regular mail which typically takes 5 to 7 business days. If you have not received your CD during this time frame, please CONTACT US.

You will receive on a separate e-mail, a link with instructions on how to download or listen to your audio directly from our web site. If you choose to download your audio, you can load in onto your MP3 player, play it directly from your computer or burn it onto a CD. We are happy to produce a CD for you during the ordering process for the All About You and The Moon and You for Women products only.

If you don't have your exact Birth Time, go ahead and order your audio astrology product using the “unknown” option in the “Time of Birth” section during your checkout.

In one way or another, astrology is useful to nearly everyone. Hear Your Horoscope offers several kinds of interpretive audios, all of which can help you to see the characteristics and patterns of your or another person’s life. It offers insight into your inner drive, your personality, and considers the meaning behind your thoughts and behavior. It also suggests your compatibility with other personalities, and your ability to get along with others. Many people find astrology to be an invaluable tool for self-understanding and decision-making. At some level, astrology gives clarity and meaning to your thoughts, feelings and desires.

When listening to audio astrology, you have the luxury of listening to the astrology over and over. To get the most out of your astrology, listen to the audio once without stopping. Then, go back and listen again to those portions which intrigue you most. Let you friends or family listen to your favorite sections, then ask them if they think it accurately portrays your thoughts ideas or personality. We think you’ll be pleasantly surprised by their answers.

If you get an audio that is so exciting you want to share it, Hear Your Horoscope.com makes it easy for a friend to listen to any audio. Forward the email link and let them click and enjoy your audio (then order their own!). Your link will be “live” to stream or download for up to 14 days depending on the product.

A sun-sign horoscope only offers insight into the general traits of that sun-sign. For instance horoscopes listed in the daily newspaper are only based on your sun-sign. Our audio astrology is based on your particular month/day/year of birth, which pertains specifically to you.

Carol Rushman has been an astrologer and teacher of astrology for over 40 years. Click on “About Us” for details. Carol is the cornerstone of the Hear Your Horoscope astrology team and ensures the integrity of all Hear Your Horoscope audio products.